Jinan Hongyuan Hai Import & Export Trading Co., Ltd. (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of any personal information you provide when using our services, products, or website. This Privacy Policy explains how we collect, use, store, share, and protect your information, as well as your rights regarding your personal data.
This Privacy Policy applies to all users, customers, partners, and visitors interacting with us through any channels, including our website, email communications, phone contacts, or other electronic or physical means.
1. Information We Collect
We may collect the following types of personal information:
1.1 Personal Identification Information
This includes, but is not limited to:
- Name
- Email address
- Phone number
- Postal address
- Company or organization information (if applicable)
1.2 Non-Personal Information
We may also collect non-identifiable information, including:
- Browser type and version
- IP address
- Operating system
- Website usage patterns
- Date and time of access
1.3 Information You Provide Directly
When you contact us, register for newsletters, make inquiries, or engage in business transactions, we may collect information you voluntarily provide. This may include details of your requests, preferences, and transaction information.
2. Methods of Collection
We collect information in the following ways:
- Direct Collection: Information you provide when filling forms, emailing us, calling, or corresponding with our representatives.
- Automated Collection: Information collected automatically through website analytics tools and cookies to improve our services.
- Transactional Records: Data generated from orders, invoices, or service requests.
3. Use of Information
We may use the collected information for the following purposes:
- To provide, maintain, and improve our services and products.
- To communicate with you regarding inquiries, updates, and customer support.
- To process transactions and deliver products or services requested by you.
- To comply with legal and regulatory obligations.
- To improve user experience and website functionality.
- To send promotional information only if you have opted in to receive such communications.
We will not use your information for purposes unrelated to our services or business operations without your consent.
4. Data Sharing and Disclosure
We respect your privacy and do not sell or rent your personal information. However, we may share your information under the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in business operations, such as logistics, IT services, and marketing, provided they comply with privacy protection requirements.
- Legal Requirements: When disclosure is necessary to comply with legal obligations, enforce agreements, or protect rights, property, or safety.
- Business Transfers: In case of a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction, under strict confidentiality terms.
5. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure storage of digital data with encryption and access controls.
- Regular monitoring of systems for security breaches.
- Staff training and strict internal privacy policies.
Despite these measures, no method of data transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to minimizing risks.
6. Cookies and Tracking Technologies
We may use cookies and other tracking technologies to enhance user experience and analyze website traffic. Cookies are small files stored on your device that help us understand user preferences, website performance, and content effectiveness.
You may choose to disable cookies through your browser settings, but certain website functions may be limited.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request correction of inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal data, subject to legal and contractual obligations.
- Opt-Out: You may opt out of receiving marketing communications by following the unsubscribe instructions in emails or contacting us directly.
To exercise any of these rights, please contact us using the contact information below.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Once data is no longer needed, we will securely delete or anonymize it.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal data from a minor, we will take steps to delete it promptly.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or services of these websites. We encourage you to review the privacy policies of third-party websites before providing any personal information.
11. International Data Transfers
Your information may be stored and processed in countries outside your own, including the People’s Republic of China, where data protection laws may differ. By using our services, you consent to the transfer of your data to these countries under applicable legal safeguards.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal obligations, or technological advancements. The revised policy will be posted on our website with an updated effective date. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you can contact us at:
Jinan Hongyuan Hai Import & Export Trading Co., Ltd.
Address: Room 914A1, Unit 1, Building 3, Hechang Xinyue Plaza Project, No. 3699 Huayuan East Road, Lixia District, Jinan, Shandong, China
Email: [Contact Email Not Provided]
Phone: [Contact Number Not Provided]
We will respond to inquiries promptly and make every effort to address your concerns regarding your personal information.
14. Governing Law
This Privacy Policy and the collection, use, and processing of your information are governed by the laws of the People’s Republic of China, without regard to conflict of laws principles. Any disputes arising from this Privacy Policy will be subject to the exclusive jurisdiction of the competent courts in Jinan, Shandong Province.
15. Acknowledgment
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.